Codes of Practice and Complaints Process

The Commercial Radio Code of Practice 2017 (Code) regulates content broadcast on commercial radio. 

The Code provides a formal complaints process for matters pertaining to the Code. A copy of the Code is available on the Commercial Radio Australia website here.  

If you wish to make a complaint under the Code about something you heard on one of our broadcasts you can either: 

· Download this form and email the completed form to complaints@bayfm.com.au; or 

· Write a letter and mail it to Level 1, 83 Moorabool Street, Geelong VIC 3220.

More information about what to include in your letter of complaint can be found on the Commercial Radio Australia complaints information page here. 

For general feedback please contact the station manager on 03 5229 2939.